BCBS Customer Service
Call the toll-free number on the back of your member ID card for BCBS customer service. This is the customer service number for questions about your health insurance coverage, benefits or treatment. Don't have your card? Use the link below to find your local BCBS company's website.
Federal Employee Program® (FEP) members should visit the FEP website.
SHOP FOR INSURANCE
Prospective customers can call to discuss options to purchase coverage. Or learn more online about coverage for:
This number is used solely to receive calls and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially.
Learn more about Healthcare Fraud.
More Information
Our Offices
The Blue Cross Blue Shield Association has two office locations.
| Chicago (Headquarters) | Washington, D.C. |
|---|---|
| 225 North Michigan Ave. Chicago, IL 60601 |
1310 G Street, NW Washington, DC 20005 |